Please rate the following statements by selecting the appropriate circle on the corresponding scale. We have the business insights we need to consistently know: 1. what our core stakeholders value most? 2. how well we perform versus their expectations? 3. where we are on the journey to perfect loyalty? 4. what areas of our value performance we need to improve? 5. how we will improve what matters most? 6. how we will measure our improvements? 7. how we will stay on the leading edge of change?